← Case study
AI FoundationsPharma company · specialist generics, global markets

Reducing AI costs and introducing compliance at a pharma company

One governed platform over an existing knowledge base — cheaper to run, fully auditable, and faster for the people using it.

Return on investment
16 hrssaved every week8 team members, 2 hours each
60%reduction in AI coststhe right model for each task
100%of AI activity auditablethe audit trail the business ran on, restored

Accuracy up,
risk down

Answers grounded in the company's own regulatory knowledge base.
Background

Complex information, in every jurisdiction they sell into

Our client develops and launches specialist generic medicines into global markets. The information the business handles daily is inherently complex: detailed medical trial data, and regulatory compliance across multiple jurisdictions.

The challenge

AI was already working —
but nobody could see it

AI had proven itself indispensable, saving real time on consuming and writing complex documents and assessments. It was also siloed, expensive, and missing the audit trail the pre-AI business ran on.

01

Siloed by person

Everyone had their own way of working with AI, and none of it was shared.

02

Costs climbing

Premium models were being used for every task, whether or not they were needed.

03

No audit trail

In a regulated business, work nobody can evidence is work that cannot be relied on.

04

Knowledge stuck in prompts

Every answer was limited to the documents attached to it, not everything the company knew.

Mainspring solution

One platform for every AI interaction

[One or two lines introducing the tool — to be completed]

  • One company-wide platformEvery AI interaction runs through one managed place, with access controls and a complete record of who asked what.
  • Grounded in the knowledge baseModels draw on everything the company knows — and agents run repeatable territory assessments the same way every time.
  • Model-agnostic routingEach task goes to the most cost-effective model that can do it well, and switches as the market moves.
The outcome

Efficient, auditable
and cheaper to run

Team members reach the judgement calls quickly instead of trawling documents — and AI now surfaces opportunities that were not obvious to the team.

Every interaction logged, attributable and reviewable.
Assessments produced consistently, at a fraction of the cost.
New opportunities surfaced from information the business already held.

Book a free opportunity review.

A focused conversation about how your business runs and where AI could help — and where it would not.

Tejas Rajput · Solution Engineer