Security

Your quoting data, protected.

Mainspring Quote works with your pricing, drawings, customer records and the know-how behind every quote. We protect it with encryption, strict access controls, regular testing and a full record of activity.

How we protect your data

Built in from the start

Private from AI

Your data is never used to train AI models, ours or anyone else’s. AI providers only process it to complete your request, under agreements that bar them from training on it or keeping it.

Encryption

Your data is encrypted in transit and at rest, from the files we connect to the quotes Parker drafts.

Data isolation

Each customer’s data is kept separate. Nothing from your business informs another customer’s quotes.

Audit trail

Every draft, edit and approval is logged, so you can see who did what, when, and from which source.

Security testing

We test the platform for vulnerabilities and fix what we find, with outside testers brought in as needed.

Incident response

Clear procedures cover investigation, containment, recovery and keeping you informed if anything goes wrong.

Human in control

Parker prepares the work. Your team decides.

Nothing goes to a buyer without a person approving it. Parker does the legwork; your engineers keep the judgement and the final say.

  • Parker preparesParker reads the request, gathers context from past quotes, drawings and your pricing rules, and drafts the response.
  • Your rules decide what needs reviewApproval rules set which answers, prices and documents need a named person to sign them off.
  • Permission-based accessPermissions set who can view, edit, approve or send quoting work, in line with how your team already works.
  • Your team makes the callEngineers check the sources, edit what needs changing and make the final commercial decision.
  • Everything is on recordEvery change and approval is logged for internal review and compliance.
For your security team

Common questions

Is our data used to train AI models?

No. Your data is never used to train AI models, ours or anyone else’s. The AI providers we use process it only to complete your request, and their agreements with us prevent them from training on it or keeping it.

What can Parker access?

Only the systems, data and workflows your organisation authorises. You decide what is connected, and access can be changed or removed at any time.

Where is our data stored?

Mainspring Quote is hosted on Amazon Web Services (AWS) in data centres within the EU.

Can we see your security documentation?

Yes. Our security documentation is available on request, and we are happy to walk your IT or security team through it.

Who do we contact with security questions?

Email us at hello@mainspring-ai.com and a member of our team will come back to you.

See Parker at work.

Book a demo with our team to see what Parker can do with your own quote requests.

Platform

How Mainspring Quote works

From first enquiry to approved quote, step by step, with the screens your team will use.

See the platform →